Stop Losing Patients to Missed Follow-Ups

    ScheduleGuard automates follow-up for no-shows, cancellations, and past patients — without adding admin workload.
    HIPAA-Compliant
    Built by a PT Clinic Owner
    Works Quietly in the Background

    Your Clinic Snapshot

    Last 30 days
    Patients Re-Engaged
    12
    Follow-Up Coverage
    100%
    Admin Time Saved
    14h

    The Patients Who Don't Rebook Aren't Gone — They're Just Waiting

    Most patient loss isn't about dissatisfaction. It's about a gap in communication.

    Patients Say "I'll Call Back"

    They mean it — but life gets in the way. Without a follow-up system, they quietly disappear.

    Admin Teams Are Overwhelmed

    Your front desk is juggling check-ins, billing, and phone calls. Follow-ups get deprioritized.

    Manual Follow-Ups Don't Scale

    Sticky notes and spreadsheets break down fast. The bigger you grow, the more patients slip through.

    Patients Quietly Disappear

    No dramatic exit — just silence. And every silent departure is lost revenue and a worse outcome.

    What ScheduleGuard Handles Automatically

    Set it up once and let it protect your schedule — day after day, patient after patient.

    Follows Up with No-Shows & Cancellations

    Automatically reaches out to patients who miss or cancel — so your team doesn't have to chase them.

    Reaches Past Patients at the Right Time

    Re-engages patients who haven't booked in weeks or months, right when they're most likely to return.

    Keeps Messaging Human & Respectful

    No pushy sales tactics. Every message feels like it came from a caring provider, not a bot.

    Reduces Admin Workload

    Removes the burden of manual tracking, calling, and texting from your already-busy front desk.

    Fully HIPAA-Compliant

    Built with healthcare privacy at the core. Your patient data is protected at every step.

    Why This Matters for Clinics & Patients

    Better Follow-Up = Better Outcomes

    Patients who return for follow-up appointments see measurably better health results.

    Reduced Revenue Leakage

    Every patient who quietly leaves is revenue walking out the door. ScheduleGuard brings them back.

    Less Admin Stress

    Your team can focus on in-office patient care instead of chasing down no-shows.

    Stronger Continuity of Care

    Consistent follow-up means fewer gaps in treatment plans and healthier patients.

    Our Story

    Built Inside a Physical Therapy Clinic — Not a Boardroom

    ScheduleGuard was created by Kyle MacMillan, a physical therapy clinic owner who saw the same pattern play out every week.

    Patients weren’t unhappy. They weren’t switching to another clinic. They just… weren’t ready yet. And without a system to follow up thoughtfully, they slipped away.
    Manual tracking with spreadsheets and sticky notes didn’t scale. And generic reminder tools felt impersonal and pushy.
    So Kyle built ScheduleGuard — a system that automates thoughtful, respectful follow-up. The right message, at the right time, with no pressure.
    It’s the tool he wished he had from day one.

    Frequently Asked Questions

    Everything you need to know about ScheduleGuard.

    See How ScheduleGuard Works in Your Clinic

    Book a short demo and see how automated follow-up protects your schedule without extra work.

    Book a Demo